Services & Fees
This Services & Fees Policy is an integral part of Leado.ai Terms of Use. By using the Services, you warrant that you have read and understood, and agree to be bound by, Leado.ai separate Terms of Use and any other applicable agreements.
By using the Services, you warrant that you have read and understood, and agree to the terms of, this Services & Fees Policy. If you do not understand or agree to this Services & Fees Policy, you must immediately cease using the Services.
Applicable Prices
The prices applied by Leado.ai are exclusive of turnover tax (VAT), other levies imposed or to be imposed by the authorities, and any other costs either imposed by government or not.
All prices are subject to programming and typographical errors. For the consequences of such errors no liability shall be accepted.
Leado.ai services fees may be revised from time to time by Leado.ai at its sole discretion, without notice, and such new fees shall become binding and effective when appearing in the applicable segment of the Additional Terms.
Custom Solution
If you need a customized solution and/or features development, please contact your account
manager or our team at support@leado.ai.
Start Date & Billing
This Service Agreement takes in affect when you select your Pricing Budget as you create your campaign within your Leado.ai account.
You will be billed instantly for the Service Fees on a purchase by purchase basis. The fees will be charged instantly upon making the payment on Leado.ai platform.
Your billing method is set up during the creation of a campaign and you agree that your billing details are provided for the use of our Services.
Service Fees Updates and Additional Services
Use of the Services is conditioned to payment of Service Fees. These fees may be revised from time to time by Leado.ai at its sole discretion, without notice, and such new fees shall become binding and effective when appearing in the applicable segment of any Additional Terms and/ or
on Leado.ai platform.
Refunds & Campaign Cancelation Policy
We value your satisfaction with Leado.ai services. If for whatever reason, you decide to stop a campaign after submitting a payment, you are eligible to request a refund.
To request a refund follow the following steps on your Leado.ai account:
- Stop your campaign! Click on the red “PAUSE” icon next to your campaign.
- Open a “Help” ticket or email support@leado.ai
Full refunds are only issues when campaigns are not yet activated and your campaign balance shows 0 budget used out of your submitted campaign budget.
Once a campaign is activated and your budget is spent, you will be eligible for a refund for the remainder sum of the budget balance as displayed on your campaign.
Refunds are issued to your billing method as set up during the creation of a campaign and may take up to 30 days of processing.
Disclaimer
Leado.ai does not warrant that the Products and or Services will meet the User’s requirements or that use will be uninterrupted or error free. The Services are provided “as is”, and the entire risk as to its satisfactory use is with the User.
Delivery times and estimated quantities stated by Leado.ai shall only be of an indicative nature. Leado.ai shall, even when a specific Delivery time-frame has been indicated, shall not be bound by any Delivery time-frame.
Leadeo.ai shall never be liable for damages as a result of exceeding a Delivery time-frames.
Termination Of The Agreement
Either party may terminate the Agreement at any time, with or without cause, with thirty (30) days’ prior written notice (with email sufficing).
The prior written notice to terminate the Agreement, thereby terminates Your account.
As long as no such notice is submitted by either party, your account remains active and will continue to be billed according to the selected Campaign Pricing Budget.
This Service Agreement (“Service Agreement“) incorporates and supplements the Leado.ai Terms of Use, available at Terms of Use (collectively the “Agreement“).
